Razer

Not too long ago I complained about Razer’s poor UX and Support, this time it is a BSOD in one of their drivers, and forever crashing Razer Stargazer camera software. I’ve been looking for a Windows Hello capable webcam, and the Razer Stargazer, based on Intel RealSense technology, looked promising. The device is all metal and tactical looking, but the software experience is so buggy, install this, install that, then crash after crash after crash. I ended up returning it for a refund, and got a Logitech BRIO instead, the BRIO is cheaper, and works great. ...

This post is just me venting my frustration at Razer’s poor software user experience, and their shoddy support practices. I’m writing this after I just had to go and find a working mouse, so I could click a button on a dialog that had no keyboard navigation support. I’ve been using Razer keyboards and mice for some time, love them, their software not so much. I had to replace an aging ThinkPad, and the newly released Razer Blade Stealth looked like a great candidate, small and fast, reasonably priced, should be perfect, well, not so much. ...